WorkWave Launches ServiceBot AI Sales Technology – PCT
HOLMDEL, NJ – WorkWave, a leading provider of SaaS software solutions supporting every stage of a service business lifecycle, announced the launch of ServiceBot, a sales automation tool that makes commerce easier electronically via an artificial intelligence (AI) chatbot that lives on a company’s website. Formerly known as Lawnbot, ServiceBot will now be available for all service industries, from lawn care to pest control to cleaning, and more.
“At WorkWave, we have promised to propel the industries we lead forward, and that means continuing to deliver innovations that help our customers win and outperform their competition – ServiceBot clearly does that,” says David F. Gianneto , CEO of WorkWave. “ServiceBot is the first use of AI technology within WorkWave platforms and solutions, and opens the door across the portfolio to integrate this type of technology into other areas that drive operational efficiency. or improve the customer experience. Hundreds of our customers are already using ServiceBot to generate new customers 24/7.”
ServiceBot shows the power of WorkWave’s business model and its recent expansion to lead multiple industries, leveraging its greatest resources, helping Lawnbot evolve into ServiceBot which can now support any home service business. ServiceBot automates the sales process and enables consumers to purchase, schedule and pay for service visits directly on their website, through AI-driven, human-like interactions. ServiceBot is fully integrated with WorkWave’s leading platforms, including Real Green SA5, and is currently being integrated into PestPac, with ServMan and WinTeam coming soon.
With ServiceBot, customers can offer service to potential customers at any time. As a one-stop, mobile-friendly, 24-hour sales automation tool, ServiceBot is able to sell to customers wherever they are, whenever they are.
Notable features of ServiceBot include:
- Comprehensive branding aligned with individual businesses
- Real-time pricing tables to ensure the most accurate quotes
- Optimization for mobile users
- Safe and secure payment acceptance
- A detailed dashboard to see all sales and leads data in real time
- Ability to generate great reviews with ReviewBot
- Enabling sales in 25 different service categories